Privacy Policy

At Chlo Mall, your privacy is respected and protected. This Privacy Policy outlines how we collect, use, and manage customer information.

Information We Gather

When using our website, we may collect:

  • Name and contact information
  • Email address
  • Billing and shipping addresses
  • Telephone number
  • Payment transaction information
  • Device and browser data
  • Shopping preferences and activity

Purpose of Data Collection

Information may be used to:

  • Fulfill customer orders
  • Verify and process payments
  • Arrange product shipments
  • Provide customer assistance
  • Improve website performance
  • Prevent fraudulent activity
  • Deliver promotional communications when authorized

Third-Party Service Providers

To support business operations, certain information may be shared with trusted service providers responsible for:

  • Payment processing
  • Logistics and shipping
  • Website hosting
  • Customer support systems
  • Performance analytics

We never sell customer information to unrelated third parties.

Cookie Usage

Cookies help us provide a smoother shopping experience by remembering preferences and collecting anonymous website performance data.

Security Commitment

We maintain reasonable security measures designed to protect customer information against unauthorized access, misuse, or disclosure.

Customer Rights

Customers may contact us to request access, modification, or deletion of personal information where permitted by applicable laws.

Policy Updates

This Privacy Policy may be revised periodically to reflect operational or legal changes.