Shipping policy
Thank you for shopping with Chlo Mall.
Order Processing Time
Orders are processed within 1–3 business days, excluding weekends and public holidays.
Processing begins after successful payment verification.
Shipping Options
Standard Shipping
- Cost: $5.99
- Estimated Delivery: 15–20 Business Days
Free Shipping
- Available on orders over $60
- Estimated Delivery: 15–20 Business Days
Express Shipping
- Cost: $9.99
- Estimated Delivery: 7–15 Business Days
Tracking Information
After shipment, customers will receive a confirmation email containing tracking details.
Delivery Delays
Occasionally, shipping times may be extended due to factors outside our control, including:
- Customs inspections
- Severe weather
- Transportation interruptions
- Peak shopping seasons
- Carrier service delays
Shipping Address Policy
Customers are responsible for providing accurate delivery information. Chlo Mall cannot be held responsible for packages affected by incorrect shipping details supplied during checkout.
Shipping Assistance
For questions regarding delivery or shipment tracking, please contact:
Our team will be happy to assist you with any shipping concerns.