Shipping policy

Thank you for shopping with Chlo Mall.

Order Processing Time

Orders are processed within 1–3 business days, excluding weekends and public holidays.

Processing begins after successful payment verification.

Shipping Options

Standard Shipping

  • Cost: $5.99
  • Estimated Delivery: 15–20 Business Days

Free Shipping

  • Available on orders over $60
  • Estimated Delivery: 15–20 Business Days

Express Shipping

  • Cost: $9.99
  • Estimated Delivery: 7–15 Business Days

Tracking Information

After shipment, customers will receive a confirmation email containing tracking details.

Delivery Delays

Occasionally, shipping times may be extended due to factors outside our control, including:

  • Customs inspections
  • Severe weather
  • Transportation interruptions
  • Peak shopping seasons
  • Carrier service delays

Shipping Address Policy

Customers are responsible for providing accurate delivery information. Chlo Mall cannot be held responsible for packages affected by incorrect shipping details supplied during checkout.

Shipping Assistance

For questions regarding delivery or shipment tracking, please contact:

support@chlomall.com

Our team will be happy to assist you with any shipping concerns.